Frequently asked questions

Calestira helps you organize trip details, build an itinerary, and review the information available for your plans. The features available to you depend on your current plan and the functionality supported by the application.

No. Actual figures, estimates, and assumptions are clearly distinguished. Prices, opening hours, travel times, and availability may change and should be verified when necessary.

Calestira supports collaboration only where the relevant group and sharing features are available in your current plan. Check the available features before relying on a shared workflow.

You can modify the itinerary using the editing and replanning features available in your account. The available actions depend on the current implementation and your access level.

No. Calestira is a travel planning tool, not a travel agency. It helps you organize information and plans but does not guarantee bookings, travel availability, or third-party services.

Prices can be shown in many currencies as an estimate at a reference rate. The payment itself is processed by Midtrans in Rupiah. Cards issued outside Indonesia work; the card issuer does the conversion at its own rate.

Enter the code on the order page before you pay. If the code applies to the plan you picked, the discount appears in the summary and the amount charged follows the discounted price. Codes can be limited by validity period, plan and number of uses.

Not yet. A promo code only applies to a single 30-day payment. Auto-renewal always uses the full price.